Privacy policy

Since May 25, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR) has been in force, in accordance with which we operate. This regulation provides uniform protection of personal data for residents of the European Union. Please familiarize yourself with the following information on how we will process your data and what rights you have.”

DATA CONTROLLER

The data controller of your personal data will be Radosław Błaszczyński conducting business activity under the company name Radosław Błaszczyński Trading and Service Company “Koalicja”, located at Kazimierzowskie St. No. 8, Apt. 11, 31-840 Kraków, Tax Identification Number (NIP): 6771014948

WHY WILL WE PROCESS YOUR DATA? WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF:
*To enter into a contract for the procedure, including in particular booking an appointment and ensuring the correct execution of the contract for the procedure (based on Art. 6(1)(b) and (f) of the GDPR).
*Documentation of the concluded contract and its settlement, based on tax and accounting regulations (legal basis: Art. 6(1)(c) of the GDPR).
*For internal administrative purposes, including statistics and reporting, which are in line with our legitimate interests (legal basis: Art. 6(1)(f) of the GDPR).
*To pursue our claims or to take action for defense against claims, including for archival (evidential) purposes, which will be in line with our legitimate interest in safeguarding information in case of legal necessity to establish facts (legal basis: Art. 6(1)(f) of the GDPR).
*To handle complaints and grievances, in case they are raised, regarding the manner of fulfilling the contract binding us and the quality of services provided by us, as well as customer service (legal basis: Art. 6(1)(b) and (f) of the GDPR).
*To contact you, including exchanging correspondence and providing responses to inquiries you have made regarding our services and products (legal basis: Art. 6(1)(f) of the GDPR).
*For the promotion of our products and services, including based on your interest in our products and services, as well as services provided by our collaborators, through emails and telephone calls (marketing purposes), as well as for analytical purposes, including better selection of services to meet our clients’ needs, improving the quality of services provided by us, and customer knowledge building, which constitutes the realization of our legitimate interest and research on the satisfaction of our clients with the services and products offered by us (legal basis: Art. 6(1)(a) and (f) of the GDPR).
*When required by law, *When we pursue our legitimate interest or the legitimate interest of a third party,
*When you give consent to it. Additionally, we may also disclose your data to other entities that support our operations. In this group, there are, among others:
*Our subcontractors;
*Companies supporting us in our ongoing activities, including marketing, administration, and debt collection, legal firms, consulting and auditing companies, IT system service providers, and other technical solution providers, postal operators, and courier companies, under relevant data processing agreements and ensuring that the aforementioned entities apply appropriate technical and organizational measures to ensure data protection.

Protection of your data is very important to us, so we only choose partners for cooperation who guarantee that they will comply with the requirements of the GDPR.

IS PROVIDING DATA MANDATORY?
Providing us with data is voluntary, but it is necessary for us to achieve the purposes indicated above, including responding to your inquiries or considering your requests or complaints. Please note that if we do not receive your current data, we will not be able to efficiently contact you, which may hinder or even prevent our cooperation and the execution of the contract for the procedure.

HOW LONG YOUR DATA WILL BE PROCESSED?
We will process your personal data for the time necessary to conclude and execute the contract for the procedure. According to regulations, we are obliged to process them even after the contract has ended, for 5 years until the end of the financial year, which is a maximum of almost 6 years (this results from accounting and tax law regulations). After this time, we may process your data for the statute of limitations of any claims, and in case you voluntarily consent to processing for marketing purposes, until you withdraw that consent. We will also archive the consents provided to us for evidential purposes and process them until the statute of limitations for claims arising from legal regulations.

IN WHAT CASES WILL WE DIRECT MARKETING TO YOU?
We may direct marketing actions to you when you express consent to it. We encourage you to voluntarily express consent so that we can provide you with current offers, information about our initiatives, events, new products, and services via email or telephone. You will be able to withdraw such consent at any time (but it will not affect the actions we took based on the previous consent).

WHAT RIGHTS DO YOU HAVE IN RELATION TO DATA PROTECTION?
You have all rights to data protection according to the GDPR. Therefore, you can: *Access and correct your data, *Request that we delete or limit your data processing, *Lodge a complaint with the supervisory authority, *Obtain a copy of your data, *Transfer data to another data controller, *Object to further processing of your data for reasons related to your particular situation or if we process your data for marketing purposes, including profiling, *Withdraw your voluntary consent to process your data at any time without giving a reason (such withdrawal will not affect actions taken based on your consent before you withdrew it). Your data are not subject to automated decision-making, including profiling related to automated decision-making.